„The customer is king.” This statement may sound old-fashioned. According to this guideline, we test your service skills, as they reach your customer feelings. Espacially the german market has the reputation for service and service persons which are worthy of improvement.
The discipline of the quality test belongs to our range of offers, because we have an own particular marketing interest, to determine customer satisfaction and to increase it. Relatively quickly and directly we find out whether and how you can further develop your service quality in concrete terms.
VOXINGTON checks proficiently as a mystery shopper your level of service according to specified criteria. We are also committed to examining the quality of your competitors and developing effective improvements from the results for the benefit of the customer and for your success